For Hughes Christensen, The Woodlands, TX, makers of rock drill bits for oil-field production, the purchase of simulation software ultimately served two purposes: to educate management on where production bottlenecks were occurring, and to serve as a training tool for plant-floor operator teams." ... "We used it to model our production flow, to see if we could spot bottlenecks and constraints, as well as reduce our cycle times and setup times." ... "We could show them exactly how the bottlenecks were affecting production," said Whitsett. "We work in teams here, and the program has been very helpful in training operator teams."

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