CreateASoft, Inc. Some of Our Clients

Because variability is a key feature of all call centers, it needs to be taken into account when creating a model of a call center. In order to account for the variability within the call center, Simcad Pro allows users to import historical data from external data sources, as well as the ability to utilize live data to keep systems up-to-date.

Automation Technologies Industries (ATI), a leader in factory automation, takes advantage of Simcad to demonstrate solution feasibility of a new conveyor line implementation for a major automotive manufacturer. The total value of this project will exceed $1.8 Million - we now have the contract and purchase order.

Hospital Patient Wait Times : One of the most unpredictable environments in the Healthcare Industry is the Emergency Department, ED. We have all been there, spending countless hours in a waiting room only to finally receive medical attention in a hallway, or if you were lucky enough to make it to an examination room, you sat hopeless, wondering if a doctor even knew that you existed. Excessive patient wait times can be tolling on the patient both physically and emotionally; affecting the morale of the patient, doctors, nurses and medical staff. Let's take a look at some of the most common contributing factors (and their implications) which lead to one of America's biggest challenges in the healthcare community today; optimizing the ED to reduce patient wait times and increase overall efficiency.